Why is your WhatsApp Status not Uploading, Working, or displaying a “Couldn’t Send” error?
This common error message can leave you feeling perplexed.
Let’s explore the potential culprits behind this issue and arm you with the knowledge to fix it.
Many users of the social media app have reported seeing a “Couldn’t send” error after they tried to update their status. Aside from the Whatsapp status couldn’t send error messages some users receive, other users just get stuck and are just unable to send or upload the status update.
This usually may be a result of a slow internet connection or other factors that hinder the speed of updating your WhatsApp status successfully.
Would you want to know the very reason for these problems you are facing and the best remedies you can get to curb the issue? Then trust me you are at the best place to fix your WhatsApp status not uploading, not sending, or working. Just read more!
Why is WhatsApp Status not Uploading?
It is imperative to know as a WhatsApp user that most of these issues we face using WhatsApp are self-inflicted and therefore we can easily find solutions to them without having to beat ourselves for simple glitches.
Per our observations using the app and the issues many users have, the suggested reasons for WhatsApp calls not ringing are as follows:
- Poor network connection.
- Outdated version of the device you’re using to access the app.
- Outdated version of the WhatsApp app you are currently using.
- WhatsApp cache or data.
- The WhatsApp system is down.
- Wrong communication between the device and the WhatsApp server.
How to Fix Whatsapp Status not Uploading
1. Check Internet Connectivity
The social media app requires a strong network connection to update your status than regular messaging. Therefore you must check and make sure that you have enough internet connection to update your Whatsapp status.
You have very little or no chance to update your status successfully as a WhatsApp user if you have very low internet connectivity. Make sure you’re connected to the Internet and try again to upload an image or video on your Whatsapp status.
To rectify this issue whether you have a high or low internet connection, you should not hesitate to check the strength of your internet connection and this can easily be done by using fast.com to check how fast or slow your internet connection is.
After checking whether your internet connection is poor or strong and you realize you have a speed of your network ranging below 5Mbps, then you should find your internet connection very problematic. If it is 5Mbps or higher, then you are good to go.
You, therefore, have to either connect to a stronger network connection or upload your network server with enough data allocation. After this try to upload a WhatsApp status so that you can verify if you still face the issue of WhatsApp status not uploading or not.
2. Turn On and Off Your Airplane Mode
After checking the strength of your internet connection and finding out it is low but you have a good data allocation, then you can also better the internet connection by turning on and off the Airplane mode. Turning on and off the Airplane is one of the best ways to check internet connection problems.
Many users of the internet who complained of network issues have tried this method and have brought very positive responses. Be sure to have your slow network rectified if you try this step of troubleshooting With this, the network will go off automatically and it will come back probably stronger than before.
Try this by following the steps given below:
- Launch the Settings app on your phone. Scroll through and find Connections.
2. After selecting Connections, tap on Flight mode and turn it off if it was mistakenly turned on. If it is off already, turn it on, wait for about a minute and turn it on again.
3. Try sending a status update now and check if you still see your WhatsApp status not uploading.
2. Check if Whatsapp Servers are Down
Although you may be the cause of your Whatsapp status not uploading, you should also know that it is not always that WhatsApp-related problems are self-inflicted. This is due to the fact that there are general glitches that happen in the systems of Whatsapp, which causes all users to get stuck accessing the app sometimes.
This may occur when you are trying to send and receive messages as well as send statuses on WhatsApp. It happens once in a while but if you are unfortunate and it happens, you may not be too sure if it’s actually just you or a general problem.
This issue of the problem with the WhatsApp server may occur even before you launch the app or when you are in the course of using the app. You can just get stuck in your status upload or messages you send will not tick and you will not receive messages either.
For that matter, you should not hesitate to check the state of the Whatsapp server using Down Detector to check if the Whatsapp system is actually down or not. Search for “WhatsApp” on the software and check if they serve you with Whatsapp outage reports in your area.
Aside from checking the state of the WhatsApp server, you can also check Twitter or Facebook to find out if there has been an official communique from WhatsApp concerning their app malfunctions.
3. Try Using a VPN to Access WhatsApp
After checking the status of the WhatsApp server and it is truly the fault of Whatsapp that you have a WhatsApp status uploading problem, then you should find a temporal VPN and use it. The conditions of the temporary malfunction of the Whatsapp server may not be the entire world but just your region
For that matter, you should find a VPN to use, which will allow you to change your device’s IP address and use a new one, as though you are accessing the Whatsapp app in a different region.
When you do that, you can easily upload your status now because you will no longer be affected by the Whatsapp status “Couldn’t send” error.
Make sure you cross-check the least affected regions concerning the malfunction of the WhatsApp server so that you use your VPN to connect to a different server.
4. Relaunch the WhatsApp Application
After being sure of the strength of your internet connection and you realize it is very strong enough to enable you to upload your WhatsApp status successfully, one of the quickest and simplest ways to deal with such issues concerning the WhatsApp status is by quitting the app abruptly and relaunching it.
To do this, you must leave the Whatsapp app and clear all running apps in the background. If you are using the browser to access Whatsapp, then you should clear the Whatsapp web tab and open it on a new tab.
This will close all current runnings on your WhatsApp and reload everything again when you relaunch it, which may give you a better experience now. After closing the app, wait for a while and relaunch the app and check if you still encounter the issue of Whatsapp status not uploading.
5. Restart Your Device
After you relaunch the Whatsapp application and your WhatsApp status is still not working on Android, then you should try to reboot the phone you are using to access the app.
Restarting the phone may be a solution to curb Whatsapp status not uploading or sending as there could be technical glitches hindering the status from uploading.
With this problem, turn off the phone using the turn-off button and turn the phone on again after the phone has been totally switched off totally. You can also simply use the restart option to make it easier to reboot the device after the automatic restarting of the device when it has been turned off.
After rebooting the phone, relaunch the Whatsapp app to identify if you will still wonder why WhatsApp status is not uploading. Well after you have restarted your phone, you should expect your WhatsApp status to upload now.
6. Launch Whatsapp with the Whatsapp Web
After going through all the above processes and your Whatsapp status is still now working, then it may also be a problem with the Whatsapp application on your Android or iOS device so you should consider launching Whatsapp with the use of the Whatsapp web on your browser.
By doing this, use the processes recommended as follows:
- Launch the browser on your phone or personal computer.
- Use the address bar to get to web.whatsapp.com and launch it.
3. After launching Whatsapp using Whatsapp Web, open Whatsapp on your phone
4. Tap on the three horizontal dots at the top right of your WhatsApp page and tap on settings.
5. Select WhatsApp web and use the scanning screen to capture the code on your PC.
6. After linking your WhatsApp to that of WhatsApp web on your PC, You should check if your WhatsApp status is still not working.
7. Clear the Whatsapp App Cache and Data
Mostly these issues we face with the WhatsApp application such as the Whatsapp status not working on Android or iOS is as a result of glitches caused by the app cache or data on the device. It may also be a result of browser cookies and data. Below is how to clear the Whatsapp app cache.
- Close the Whatsapp app on your phone
- Long press on WhatsApp and tap on “App info“
- Scroll down to look for storage and tap on it.
- Scroll down to clear cache to clear the Whatsapp app cache.
8. Update the Whatsapp App or Reinstall the Whatsapp App
If you are still facing issues with the Whatsapp status not working or not showing even after clearing the Whatsapp app cache and data or clearing browser cookies and browser history, then you should update the Whatsapp app or uninstall and reinstall it.
This is because you might be using an outdated version of Whatsapp that does not allow you to use the app entirely. Whatsapp is actually fond of making updates these days on its various features.
Below are the steps you can use to update your Whatsapp app
- Go to the Google Play store or app store on your device.
- Search for Whatsapp in the search bar.
- Tap on Update to update the app.
- Check to see if the app has been updated successfully and relaunch the app
- After launching the app, check if you still face the issue of “Whatsapp status not uploading”.
After updating the app and you still encounter the issue, then you should uninstall the app and reinstall it.
9. Check the Type of Image or Text You’re Sending
The Whatsapp app does not accept just any type of file or media to be uploaded on the Whatsapp status. Because not every media you try to upload on the status is accepted.
It has been confirmed by Whatsapp that only a video length of 30 seconds can be uploaded on the Whatsapp status.
Therefore it is actually impossible to upload a WhatsApp status with a video length of more than 30 seconds.
It is either you choose to shorten the length of the video and post them one by one in 30 seconds, or you should not attempt uploading the video at all because you will receive the ” Couldn’t send” error message.
Aside from splitting the video into intervals of thirty seconds, you can also download the Splitter App on Play Store or iOS. If the kind of media you are uploading on your status is not compatible with the Whatsapp app, then you should not waste your precious time trying to upload a video on your WhatsApp status.
The problem may either be the format of the media(video), size, and storage. For the format of the video, AVI format is not compatible with WhatsApp and cannot be uploaded on the WhatsApp status. Video formats that are compatible with Whatsapp and can be uploaded on the Whatsapp status are MP4, MOV, and MKV.
Therefore if the video you are uploading is not compatible with WhatsApp, then you should convert it to a compatible format (MP4, MOV, MKV) before you can successfully upload it to your WhatsApp status. Converter apps that you can download on Playstore for your android include:
- Kapwing.
- Video Converter by Inverse.
- Media Converter.
- Video Format Factory.
- Video Converter MP4, 3GP, MKV Cutter Trimmer.
- Video Converter Android.
- Video Converter by VidSoftLab.
- Full Video Converter.
Video converter apps for your iOS also include:
- Videora iPhone Converter
- Video Proc
- iConv Video Converter
- PlayerXtreme Media Player.
- Media Converter by Junjie Ruan
You must also ensure that the video you are trying to upload is not more than 16MB. Having a video size of more than 50MB may result in the freezing of the Whatsapp app which may lead to further complications.
If you find out that is the issue, then you should endeavor to compress the size of the video.
You may also have your video considered as a GIF if it is less than 1.5MB. Therefore if you want your WhatsApp status update to be neatly uploaded then you should have between a preferably 2MB to 16MB video or image size.
10. Re-upload the WhatsApp Status
When you try uploading the media on your Whatsapp and after a long wait, it is still very difficult to upload the WhatsApp status successfully, then you should try deleting the media you tried to upload and upload it again.
If you want to try this, just tap on the status update that is still trying to upload or long-press the “Retry” and delete it. Go into your gallery and re-upload the media you wanted to post initially.
Reuploading the same Whatsapp status you just saved does not really require you to add media icons, emojis, music, or any add-on things anymore. Try this and check if you still face the issue of Whatsapp status not uploading
11. Contact WhatsApp Support Centre
All of the above options on fixes for WhatsApp status not uploading are possible ways to resolve the issue and therefore if you still find it very troubling to face the issue of WhatsApp status not uploading on iPhone, or WhatsApp status not uploading on Android.
After going through all the processes highlighted above, then you should not hesitate to contact the WhatsApp Support Center.
Visiting the WhatsApp site to seek help from them will be the best and the farthest you can go to curb the issue of WhatsApp status not uploading after all. You can do this by contacting them on the app, using the steps below:
- Launch your WhatsApp and go to your Whatsapp chat page. Tap on the three horizontal lines at the top right of your WhatsApp page and go to Settings.
- Tap on Help on the WhatsApp settings page.
- After choosing Help, tap on “Contact Us.”
- Here, report your problem of WhatsApp status not uploading on Android or iOS, and they will reply to you in a simple WhatsApp message in a short while to respond to your issue.
How to Fix Whatsapp Status Not Working or Loading (Conclusion)
By following these troubleshooting steps, you should be able to resolve most issues preventing WhatsApp status uploads.
Remember, patience is key, as sometimes temporary glitches can disrupt the app’s functionality.
If the problem persists, consider reaching out to WhatsApp’s support team for further assistance.
