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Science

What do people think about AI replacing human jobs? Major study yields surprising results

Edmund Ayitey
Last updated: March 1, 2025 12:27 pm
Edmund Ayitey
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Artificial intelligence is no longer a distant dream—it’s here, transforming industries at an unprecedented pace.

From automating repetitive tasks in warehouses to revolutionizing creative fields, AI is reshaping the workforce.

But while some embrace this shift, others fear it. Will AI replace human jobs entirely, or will it simply enhance the way we work?

A groundbreaking study has revealed surprising global insights into how people perceive AI’s role in six key professions: doctors, judges, managers, caregivers, religious leaders, and journalists.

The results challenge many assumptions about public attitudes toward AI, uncovering deep cultural and psychological factors that shape acceptance and resistance.

A Cultural Perspective

AI taking over customer service or warehouse jobs is no longer shocking.

But the idea of an AI doctor diagnosing patients or an AI judge presiding over a court case stirs strong emotions.

This isn’t just about job security—it’s about trust, ethics, and the very nature of human intelligence.

A recent study published in American Psychologist surveyed over 10,000 people across 20 countries to examine global attitudes toward AI in different professions.

The findings were striking: fear of AI is not universal—it varies greatly depending on cultural attitudes, historical experiences, and perceptions of human-like intelligence.

For example, respondents in India, Saudi Arabia, and the United States expressed the highest levels of concern, particularly about AI replacing doctors and judges—roles deeply tied to empathy, fairness, and moral decision-making.

Meanwhile, Japan, Turkey, and China were the least fearful, suggesting a greater openness to AI’s expanding role in society.

What Determines AI Fear Levels?

The study found that public discomfort with AI is linked to a mismatch between the traits people associate with a profession and AI’s perceived ability to replicate those traits.

Participants were asked to evaluate six professions based on psychological traits such as:

  • Sincerity
  • Warmth
  • Fairness
  • Competence
  • Determination
  • Intelligence
  • Tolerance
  • Imagination

They then rated AI’s ability to embody these traits.

The greater the gap between expectations and AI’s perceived abilities, the stronger the resistance.

For example, people found it difficult to imagine AI replacing caregivers because AI lacks emotional intelligence.

Likewise, the idea of AI replacing judges triggered alarm since moral reasoning is considered an inherently human quality.

Where AI Faces Less Resistance

A key pattern interrupt in this study challenges a common assumption: not all professions are equally resistant to AI.

Many assume that AI is universally feared, but the research shows that acceptance depends on context.

For instance, journalists faced less resistance to AI replacements than judges or doctors.

Why? Because readers have some control over AI-generated content—they can fact-check, cross-reference, and seek human perspectives.

Similarly, managers were viewed as more “replaceable” by AI than caregivers, suggesting that people believe AI can handle logic-based tasks but struggle with human connection.

Interestingly, religious leaders also ranked high in AI resistance—a sign that society still views spirituality and moral guidance as deeply human functions.

What This Means for the Future of AI

These findings suggest that AI developers and policymakers must address psychological and cultural concerns if AI is to be successfully integrated into society.

Three Key Takeaways for AI Adoption:

  1. Cultural Sensitivity Matters: AI adoption is not just about technological efficiency—it’s about trust. Countries with deep historical ties to human-centered professions are more resistant to AI.
  2. AI Needs Transparency: People are more open to AI in professions where they can verify its outputs (such as journalism) compared to fields requiring moral judgment (such as law or medicine).
  3. Augmentation Over Replacement: AI should be positioned as a tool to assist professionals, not replace them. For example, AI in healthcare can enhance diagnosis accuracy while leaving the final decision to human doctors.

How to Ease the Public’s AI Concerns

The study suggests practical solutions to improve AI acceptance:

  • Enhance transparency in AI-driven decisions, particularly in legal and medical fields.
  • Develop AI with a human-centered approach, ensuring it complements human abilities rather than replacing them.
  • Educate the public on how AI works to dispel misinformation and fear.

According to Mengchen Dong, a research scientist at the Max Planck Institute for Human Development, policymakers need to take a strategic approach to AI deployment.

“Adverse effects can follow whenever AI is deployed in a new occupation. The challenge is to minimize negative consequences, maximize benefits, and reach an ethically acceptable balance.”

Iyad Rahwan, Director at the Center for Humans and Machines, agrees that a one-size-fits-all approach to AI adoption is ineffective.

“Overlooking cultural and psychological factors creates barriers to AI acceptance. We must tailor AI integration to fit different societies and expectations.”

Will AI Take Your Job?

AI will undoubtedly continue reshaping the workforce, but its acceptance depends on how well it aligns with human values.

While some industries will see greater automation, the most human-centered jobs—those requiring empathy, fairness, and moral reasoning—are unlikely to be replaced anytime soon.

Rather than fearing AI, society must focus on developing policies that ensure AI complements human expertise while respecting cultural differences.

The future of AI in the workplace isn’t about replacement—it’s about collaboration.

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