Encountered the frustrating “Oops, Something Went Wrong” error on X (Twitter)? You’re not alone.
This annoying message can pop up unexpectedly, blocking your ability to post, scroll, or interact with the platform.
Whether you’re a casual user or a social media enthusiast, this error can disrupt your online experience.
Our guide will help you quickly understand and resolve this common X platform issue, getting you back to tweeting and browsing in just a few simple steps.
Types of “Something Went Wrong” Errors on X (Twitter)
In most cases, it just works out for people who try to just refresh and have their way using the app but it does not work for some people as well.
The Twitter user facing the problem of the “something went wrong” error may find it very worrying and may begin to beat themselves because as many times they have refreshed or tried to fix the situation, “Hmm…something went wrong” keeps showing.
Almost every Twitter user has encountered this issue before but only a few users actually find the best ways to fix it. Many have reported issues such as seeing “oops something went wrong please try again later,” “Twitter app not working”, “oops something went wrong but it’s not your fault”, and “cannot retrieve tweets at this time. Please try again later” among other worrying errors that they encounter.
Some users face the issue of “something went wrong error” sometimes when they try to log in to the app. Others also encounter this challenge in the course of browsing.
If you have ever been bothered with this challenge and therefore want the best ways to resolve the issue, then look no further as we take you through how to fix Twitter’s “something went wrong” error.
Reasons for the “something went wrong” error on X (Twitter)
Usually, the “something went wrong error” has bothered a lot of Twitter users, making them quest for the reason for the recurring pop-up sometimes regularly or occasionally whilst surfing the app.
This issue became more frequent than ever when Twitter introduced their new UI.
A lot of users have reported whenever they see the “something went wrong error” or “oops something went wrong please try again later.”
Users find this very uncomfortable but it is imperative to note that the support team at Twitter is trying their best to fix the Twitter “something went wrong” error.
Per our observations using the app and the issues many users have encountered, the suggested reasons for “something went wrong please try again later” are as follows-
- Poor internet connectivity.
- Wrong date and time on the device.
- Browser cache bugs.
- Poor mobile network.
How to Fix Twitter “Oops, Something Went Wrong” Error
1. Refresh the Twitter App / Web page
This troubleshooting has always been one of the simplest ways to curb issues pertaining to network applications not loading correctly.
You just have to swipe down to refresh the app using the phone or click on the refresh button using the web browser.
After trying this to curb the “something went wrong error” and you still face the issue, then you may try to hard refresh. To hard refresh on the web browser, you have to use a few keys on the keyboard.
Hard refreshing the web browser enables the web page to reload from scratch without using any cache. The shortcuts needed to do a hard refresh on your web browser include;
- Press Ctrl +F5 or Ctrl +Shift+R to hard refresh Twitter on the Windows browser (Chrome, Firefox or Edge).
- Press Command +Shift+R to hard refresh Twitter on MacOS
- Press Command +Shift +E to hard refresh using the Safari Browser
2. Check Your Internet Connection
Poor internet connectivity is a major contributor to the challenge of “something went wrong but it’s not your fault”. Having a strong internet connectivity averaging between 3Mbps and 10 Mbps is highly recommended.
This is because having internet connectivity below the given range brings a high risk of encountering the “something went wrong try again” error on the Twitter app.
If you are not too sure whether or not your internet connection is fast, then you should try using fast.com to check the strength of your network.
3. Check and Set the Date and Time Correctly
This may sound quite abnormal to some users but having the wrong date and time on the device you are using to access the internet may be very problematic hence leading to issues when trying to surf the internet.
When you have a wrong date and time on your phone or web browser, it may interfere with the overall functioning of Twitter and this may lead to Twitter’s “something went wrong error”.
Using the mobile phone, follow these steps to set your date and time correctly.
- Go to your phone apps menu and tap on settings.
- Tap on General settings or general management.
- Look for “Date and Time” and tap on it
- Use automatic date and time to be provided by your network or set date and time manually
- Go back to Twitter and check if you still have the issue of “something went wrong please try again later”.
4. Reinstall the Twitter App
After trying all the above options so you do not encounter the problem of Twitter tweets not loading but the issue still persists, then you should try uninstalling the app and reinstalling it.
It may be due to a problem with the app on your phone or you having an outdated version of Twitter, which is stopping you from accessing the app, hence showing you “Oops something went wrong but it’s not your fault”.
In order to do this, follow the steps given below:
- Close the X app on your phone.
- Long press the app and tap on uninstall.
- After successfully uninstalling the app, go to Playstore (for Android users) or App store (for iOS users)
- Search for the X app in the search bar.
- Tap on the install section to download the latest version of Twitter on either Playstore or App store.
If you do not see the need to reinstall the app, then you may try updating it instead. To do this, use the method given below:
- Close all apps running in the background including the X app.
- Go to Google Playstore or App Store on your device.
- Search for X in the search bar.
- Tap on Update to update the app.
- Check to see if the app has ben updated successfully and relaunch the Twitter app.
- After launching the app, check if you still face the issue of the “something went wrong error”.
5. Clear the X App Cache or Cookies on the Browser
Most of the time, it is a result of glitches caused by the X app cache that causes issues like you are facing. To resolve this follow the steps given below;
- Close the X app on your phone.
- Long press the app and tap on app info.
- Scroll down to look for storage and cache and tap on it.
- Go down to tap on the clear cache to clear the X app cache.
After clearing the cache, go back and relaunch the app to check whether the issue has been resolved.
If you are using the browser to access your X account, then you should try to clear cookies on the browser rather. To do this, follow the steps given below:
- Launch the browser.
- Tap on the three horizontal dots located at the top corner.
- Click on settings.
- Click on Privacy & Security and select Clear Browsing Data.
- Tick the boxes next to Cookies and other site data as well as cached images and files.
- Click on clear data.
- All the cache and cookies will be cleared and you can access Twitter on the browser again.
6. Log in to Twitter on Another Device or Browser
This troubleshooting works because most of the time we find out that the device or browser we use to access the internet may be problematic, hence leading to problems such as Twitter’s “something went wrong error.”
For that matter, it is advised that you log out of Twitter if possible and log in on another device or another browser.
When using a browser to access the social media platform, it is advised that you use browsers such as Google Chrome, Firefox, Opera, Microsoft Edge or Safari browser.
It is highly possible that your Twitter account will work now perfectly on another device or browser as a result of different conditions your devices may have.
7. Contact X Support Center
All of the above options are ways to resolve the issue and therefore if you still find it very worrying to face the challenge of X “oops something went wrong please try again” or “oops something went wrong but it’s not your fault”, even after going through all the processes highlighted above, then you should not hesitate to contact the Twitter support center.
