Are your Instagram story views suddenly disappearing? Don’t worry – this is a common problem for many users.
Sometimes your Instagram highlight views might seem to vanish, leaving you confused about who’s watching your content.
This guide will walk you through simple steps to fix view count issues quickly and easily.
When you encounter problems using the Instagram story, you may wonder, “Why can’t I see Instagram story views?” and “why are my views not showing on the Instagram story?” Others find it problematic that the Instagram story only shows 5 views or the Instagram story views dropped.
Whether you’re a casual user or social media creator, these troubleshooting tips will help you get your view statistics back on track.
Fixes for Instagram Story or Highlight Views not Showing
1. Quit and Relaunch the Instagram App
Most of the time, users of social media apps like Instagram, find it very problematic as a result of random bugs which make them face the issue of Instagram story views not appearing.
When you encounter such a common issue, it is advised that you quit and relaunch the Instagram app.
Using the recent apps section, you can close or just swipe upwards and that will quit the use of the app at the moment. After closing the app, simply identify the Instagram app on the phone and relaunch it.
When you are done relaunching, go back to the Instagram story to check whether you can now see the Instagram story views. After trying this troubleshooting approach and you still encounter the same problem, try the next approach.
2. Restart Your Device
Restarting the phone may be a solution to curb Instagram story views not showing as there could be technical glitches hindering the process.
With this issue, turn off the phone using the turn-off button and turn the phone on again after the phone has been switched off.
You can also simply use the restart option to make it easier to reboot the device after the automatic restarting of the device when it has been turned off.
After rebooting the phone, relaunch the Instagram app to identify if you will still wonder why the Instagram story views disappeared.
3. Check and Improve Your Internet Speed
With this, use fast.com, to check the speed of your network. After checking the speed of your network and you realize it is below 3Mbps, then you should resort to a better network as an average of 3Mbps to 10Mbps is needed to use the Instagram application.
After checking this and you have a stable network, try the next fix.
4. Turn on and off the Airplane mode
Most times, network instability can be curbed when you turn off the Airplane mode and you turn it on again. This can be done by doing to following:
- Launch the settings app of your phone,
- Tap on connections and find the airplane mode
- Tap on the button to turn off the airplane mode
- After it has been turned off successfully, wait for about a minute and turn it on again.
- Go back to check the network speed or head to Instagram to check if you still encounter the problem of your Instagram story views not showing.
5. Log in to Instagram Again
When you have tried the above solutions to curb the issue and it still does not work out, then try to re-login Instagram. This can be done by following the processes below:
- Launch the Instagram app on your phone and tap on the Profile icon located in the last right corner. This will take you to your Instagram profile.
- Tap on the three lines button at the top right of your Instagram profile.
- When it pops up, tap on settings.
- Scroll down and locate “log out” and tap on it. This will enable you to log out of the account safely.
- After logging out, re-login to your Instagram account and check if you can find your Instagram views appearing.
6. Clear the Instagram App Cache
Issues of why you still realize your Instagram story views not showing may be a result of the Instagram app cache that you would have to clear to enable the app to function efficiently.
- Go to the phone desktop and tap and hold the Instagram app. Tap for some time, an app drawer will come up where you will tap on App info.
- Tap on the App info screen and tap on the storage.
- Move on to tap on Clear cache to clear the cache of the Instagram app.
7. Update the Instagram App
If the issue is still bothering you even after clearing the Instagram app cache, then try to update the Instagram app. This can be done by following the processes below:
- Head to Play Store as an Android user or App Store as an iOS user.
- Search for the Instagram app which has already been installed
- Tap on update and wait for the app to be updated
- After the update, tap on open to launch the application
- Check if your Instagram story views now appear.
8. Reinstall the Instagram App
After you have updated the Instagram app to the latest version and it still did not work for you, then you should try uninstalling and reinstalling the Instagram app. This can be done using the processing below:
- Tap and hold the Instagram application.
- After that, tap on “Uninstall” and then confirm to uninstall.
- When the app has been successfully uninstalled, Android users should use the Play Store app to download the Instagram App as iPhone users also use the App Store to download the app.
- After successfully Instagram app, log in to your account again.
- Go back to your Instagram story to check whether you can now see your Instagram story views.
9. Launch Instagram with the Instagram Web
After going through all the processes and the issue of Instagram views not appearing, then it may also be the problem of the Instagram app so you should consider launching Instagram with the use of the Instagram web.
By doing this, use the processes recommended as follows:
- Launch the browser on your phone or personal computer.
- Use the search bar to get to the Instagram web and launch it.
- After launching Instagram using the Instagram web, log in to your account and check if you can now see your Instagram story or highlight views.
10. Contact Instagram Support
When all the above troubleshooting suggestions still do not work for you, then try contacting Instagram support to aid you with assistance. This can be done by visiting the Instagram Center Page.
You can try searching for queries asked by other users such as, “Why can’t I see Instagram story views’, “Why are my views not showing on Instagram story?”, and “Why have my Instagram story views disappeared?”
After reaching out to Instagram support, report to them your problem of Instagram story views not showing and you can be sure of a fix from their support team.
Conclusion
Fixing Instagram story views isn’t complicated when you know the right steps. By checking your app settings, updating Instagram, and troubleshooting your account, you can usually resolve view count issues quickly.
Remember that temporary glitches happen, so don’t panic if your Instagram highlight views seem to disappear momentarily.
If these methods don’t work, Instagram’s support team can provide additional help. Stay patient, follow the steps, and you’ll be back to tracking your content’s performance in no time.
